An AI chatbot that answers your employees

Employees ask in their own words and get an answer from your handbooks and courses in seconds, with a link to the source. HR and managers get fewer repeated questions.

See what you can do

Included in every Monotree plan, with no add-ons

  • Monotree Bot

    • How do I clean the coffee machine?
    • Monotree Bot

      Great question! It's an easy 3 step process:

      • Empty the filter

      • Remove old water

      • Press the power button

      You can read the whole manual here:

      PDF

      Coffee manual.pdf

    Ask our AI |

  • Most frequent questions Last month

    • 1

      How do I swap a shift?

      128

    • 2

      When do I get paid?

      96

    • Coffee machine handbook cover in the Monotree employee app

      Handbook

      Coffee machine

    • Barista course cover in the Monotree employee app

      Course

      Barista basics

What is the AI chatbot in Monotree?

The AI chatbot is a chat in the Monotree employee app where employees ask questions about their workplace and get an answer right away. "How do I call in sick?", "What is in the house sauce?" and "When do we get paid?" are answered at any hour, without a manager having to pick up the phone.

The answers come from your own content. The chatbot reads the handbooks, courses, forms and events you already have in Monotree, including attached PDF, Word and Excel files and what is said in your videos, so there is nothing to train and nothing to set up.

An employee only gets answers from content they have access to. The chatbot follows the same departments and groups as the rest of the app, so a policy for managers is not quoted to everyone else.

  • Works instantly with the content you’ve already uploaded, no setup or training needed

  • Tailored answers based on each user’s departments and groups, with strict access controls

  • Understands all handbook and course content, including PDFs, Word, Excel and even videos

What the AI chatbot can do

An assistant that knows your company, and only your company.

How the AI chatbot works

If your handbooks are in Monotree, the chatbot is ready.

  1. 01

    Your content is the knowledge

    Handbooks, courses, forms and events are the source. You can also add handbooks only the chatbot can read, for the details that do not need a page in the app.

  2. 02

    Employees ask in the app

    The chatbot is a chat like any other. Employees write their question and get an answer in seconds, with a link to the source.

  3. 03

    You improve the answers

    Employees rate the answers. When one is missing, you add the content to a handbook, and the next answer is better.

What the AI chatbot gives each part of the company

What customers say

Read the story

That's the simplicity of it, and it's all in one place. That's also why I think it works well for us, and I also think it is why people use it a lot. Because it's pretty straightforward, both to find the information you need, but also to use it for communication.

Kira Olsen Operations Manager, COFOCO

The platform behind the AI chatbot

Every Monotree feature runs on the same groups, translations, notifications and security, so you set things up once and it works everywhere.

Questions about the AI chatbot

  1. What does the AI chatbot base its answers on?

    On your own content in Monotree: handbooks, courses, forms, events, news and wall posts, including attached PDF, Word, Excel and PowerPoint files and transcripts of your videos.

  2. Can an employee get answers from content they should not see?

    No. The chatbot only uses content the employee has access to through their departments and groups, the same way the rest of the app does.

  3. Do we have to train the chatbot?

    No. It works on the content you already have in Monotree from the moment it is switched on. To improve an answer, you improve the handbook it comes from.

  4. Can we decide how the chatbot speaks?

    Yes. You can write a welcome message and your own instructions, for example the tone to use and which questions to send on to HR or the nearest manager.

  5. Is this the same as the Monotree MCP server?

    No. The AI chatbot is for employees and lives inside the app. The MCP server is for administrators and managers, and connects Monotree to an AI assistant such as Claude or ChatGPT to find information, pull reports and draft content.

  6. Do we pay extra for the AI chatbot?

    No. Monotree has one price per user, and it covers every feature including the AI chatbot, along with AI, integrations, personal onboarding and live chat support. There are no modules or add-ons.

  7. Can employees use the AI chatbot on both iPhone and Android?

    Yes. Your employees use Monotree as your own branded app on iPhone and Android, and administrators manage content and settings in a web-based CMS.

Let your handbooks answer for themselves Ask the handbook, get an answer.

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