Targeting and permissions: the right content to the right employees

Send news, handbooks and training only to the locations, job titles and groups they concern. Groups follow your HR or rota system, and each manager works with their own people.

Included in every Monotree plan, with no add-ons

    News

    New cocktail menu from Friday

    Draft
    Internal news announcement in the Monotree employee app

    Availability

    Departments

    Copenhagen Aarhus

    Professions

    Bartenders Waiters

    Custom groups

    Choose custom groups

    Available to 48 users

  • Copenhagen

    News

    • Bartenders · Copenhagen

      New cocktail menu from Friday

    • Copenhagen

      Staff meeting at 15:00

    Aarhus

    News

    • Waiters · Aarhus

      Breakfast now starts at 07:00

    • Aarhus

      Fire drill on Thursday

Publish once, and it reaches the right people

Choose departments and professions when you publish. Only the employees in them get it on their phone.

New Course

How we do Social Media

  • Madrid
  • Oslo
  • Marketing

New To-do List

Friday Cleaning

  • Stockholm
  • Bartenders
  • Chefs

New Handbook

Guest Policies

  • Copenhagen
  • Waiters
  • Madrid
  • Copenhagen
  • Stockholm
  • Oslo
  • HR
  • Administration
  • Bartenders
  • Waiters
  • Chefs
  • Marketing
24˚
Copenhagen

Monotree

New Course

"Social Media" has just been published

Monotree

New To-do List

"Friday Cleaning" has just been published

Monotree

New Handbook

"Guest Policies" has just been published

What are targeting and permissions in Monotree?

Included in every Monotree plan, with no add-ons

Targeting decides who sees a piece of content. A news post, handbook, course or to-do list can be aimed at departments, such as a restaurant, a hotel or a store, at professions, such as bartenders or chefs, and at custom groups. Handbooks, courses, events and to-do lists can also go to named employees. Each employee sees only what concerns them, so a chef in Copenhagen and a receptionist in Oslo open the same app and see different things.

Departments and professions usually come from your HR or rota system. You link them to groups in Monotree once, and from then on Skello, Planday, Quinyx, Tamigo or another connected system keeps the members up to date. A new hire lands in the right groups at the next sync, with their onboarding, handbooks and walls ready when they open the app.

Permissions decide who can publish and manage what. Administrators and global editors work across the whole company. Group editors and managers work with the departments and groups they are given, so a store manager publishes to their own store and follows up on their own team in the Manager Hub.

Multi-site, without the noise

One app for every location, where each person sees what is meant for them.

Set it up once, and it stays right

Your HR system keeps the groups current, so targeting stays right as people come and go.

  1. Groups come from your HR system

    Link the departments and job titles in your HR or rota system to groups in Monotree. Members are added and removed at every sync from then on.

  2. Choose who gets it

    Pick departments, professions or groups for a news post, handbook or course. The editor shows how many employees that is and who they are.

  3. Everyone sees their own

    Employees get only what is meant for them. Managers see and follow up on their own people, and head office sees the whole company.

One app, the right view for each person

What customers say

Read the story

When it comes to internal communication, the change has also been remarkable. Having a centralized channel where the team receives relevant information, news, and updates has reduced the noise and improved the sense of belonging. In a company with a presence in several cities and more than 100 people, that's no small detail.

Renata Lovallo Head of People, La Martinuca

The platform behind targeting and permissions

Every Monotree feature runs on the same groups, translations, notifications and security, so you set things up once and it works everywhere.

Questions about targeting and permissions

  1. Do groups update themselves from our HR system?

    Yes, once they are linked. An administrator links each Monotree group to departments or job titles in your HR or rota system, such as Skello, Planday, Quinyx or Tamigo. From then on, every sync adds new hires to the right groups and removes people who have left or moved.

  2. Can a store manager only see their own store?

    Yes. In the CMS, managers and group editors only see and edit content for the groups they manage or edit, and can only publish to those groups. With department fencing, which Monotree switches on for your company when you're ready, employees and managers also see only their own departments in the app, such as colleagues, posts and chats. Administrators and global editors keep the full view.

  3. Can we see who will receive a post before we publish?

    Yes. Under Availability, the editor shows how many employees the content is available to, and a click on the number lists them by name. The AI Assistant and the MCP server show the same audience, with a short description such as "Waiters in Copenhagen".

  4. What happens when I choose both a department and a profession?

    Within one type, any match counts: Copenhagen and Aarhus reach everyone in either department. Across types, an employee has to match both: Copenhagen with Waiters reaches the waiters in Copenhagen. Named employees are added on top. With nothing chosen, the content is for everyone.

  5. Which roles are there in the CMS?

    Administrators manage everything, including settings. Global editors create content for the whole company. Group editors and managers create content for the groups they are given, and user editors, switched on when you're ready, can also add, edit and deactivate employees in those groups. Every manager is in the App Managers group automatically, so you can send something to all managers at once.

  6. Can managers deactivate employees or see survey results?

    If you want them to. With "Managers can deactivate users" switched on, managers can deactivate and reactivate the employees they manage. With "Managers can view Satisfaction Survey results", they see the results for their own departments only.

  7. Does AI Chat respect who may see what?

    Yes. AI Chat answers only from published content the employee has access to through their departments and groups, and from handbooks only AI Chat reads. Whistleblower reports are read only by the case handlers you choose, and never by AI.

  8. Can a journey be limited by age?

    Yes. With age-restricted journeys switched on in the settings, you can set a minimum age on a journey. Only employees of that age or older see it, and the CMS warns you how many employees in the journey have no date of birth.

  9. Do we pay extra for targeting and permissions?

    No. Monotree has one price per user, and it covers every feature including targeting and permissions, along with AI, integrations, personal onboarding and live chat support. There are no modules or add-ons.

  10. Can employees use targeting and permissions on both iPhone and Android?

    Yes. Your employees use Monotree as your own branded app on iPhone and Android, and administrators manage content and settings in a web-based CMS.

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