Incident reporting and digital forms for frontline employees
Incident and near-miss reports, maintenance requests, HR questions and inspections, filled out on the phone and followed up with status, assignee and comments until they are closed.
Included in every Monotree plan, with no add-ons
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Forms
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Forms
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Responses
12
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My responses
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Work related injury
If something happens to you while working.
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Broken machines
Please report anything broken here.
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General feedback
Let us know if you have anything on your mind.
Whistleblower
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Broken coffee machine
Form submitted Jul 10
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To-do
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In progress
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Done
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Assigned to
Emilia Johnson
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Emilia JohnsonI will handle this tomorrow at 10:00. -
Okay, super 🙌
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What are forms in Monotree?
Included in every Monotree plan, with no add-ons
When something breaks, runs out or goes wrong on the floor, the report usually ends up on a paper slip, in an email or as a text to the manager. Forms in Monotree give it one place to go. You build a form with the fields you need, choose who can fill it out, and employees submit it from their phone with photos and documents attached.
A response is not the end of it. Every response can have a status, one or more people assigned to it, a conversation with the employee who sent it, and internal notes only the people handling it can see. So a broken fridge or a sick-leave question is followed through to the end, and nothing gets lost in someone's inbox.
The same feature runs your whistleblower channel. Whistleblower forms are anonymous by design, and their responses reach only the people assigned to that form.
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HR and facility issues in one place
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Assign, comment and set statuses
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Follow every response to the end
From report to resolved
Get the right information the first time, and keep track of what happens next.
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Build the form you need
Combine text, yes or no, multiple choice, dates and times, numbers, ratings and colleague pickers, and allow photos and documents.
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Alarms on answers
Set a rule on a field, such as a fridge temperature above five degrees, and the right people are alerted the moment it is submitted.
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Status and assignees
Give each response a status, assign it to the people who handle it, and see what is open, in progress and done.
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Comments and internal notes
Talk with the employee who submitted the response, and keep internal notes the employee cannot see.
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Anonymous and whistleblower forms
Decide per form whether the sender is named, optional or anonymous, and run your whistleblower channel in the app.
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Export and integration
Export a response as a PDF, and send responses, status changes and alarms to your other systems as they happen.
From broken to fixed
From a broken dishwasher to a closed case.
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Build the form
Add fields, set a due date if there is one, and choose who can fill it out and who owns the responses. Managers can automatically own the responses from their own department.
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Employees submit from the phone
The employee fills out the form with photos attached. The owners are notified, and any alarms are triggered.
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Handle the response
Assign it, set a status, comment back and forth with the employee, and close it when it is solved.
Nothing gets lost between the floor and HQ
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Employees
An easy way to report something and see that it is being dealt with.
- Report from the phone with photos
- Get replies on your report in the app
- Report anonymously where the form allows it
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Managers
Reports from their own department in one list, not in five channels.
- Responses from your own department come to you
- Assign a colleague and set a status
- Alarms when an answer needs action now
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HQ
HR, facility and compliance get structured data and a record of what was done.
- A numbered reference on every response
- A whistleblower channel that is anonymous by design
- Responses sent on to your other systems
What customers say
Read the storyHonestly, life before Monotree was pretty cumbersome, because we kept getting more and more WhatsApp groups. Our team was quite unhappy, because it felt like there was never any switching off from work. Yes, having La Cachapera's own app completely changes the employee experience. It brings the team together much more and creates a culture.
The platform behind forms
Every Monotree feature runs on the same groups, translations, notifications and security, so you set things up once and it works everywhere.
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Targeting by department and role
Reach the departments, job titles or custom groups something concerns. Groups can follow your HR or shift planning system.
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Automatic translations
Content is translated automatically, so every employee reads it in their own language.
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Push notifications with quiet hours
Employees get a push when something concerns them. Quiet hours, muting and vacation mode keep work out of their time off.
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One price, everything included
One price per user covers every feature, AI, integrations, personal onboarding and support.
See pricing -
Hosted in the EU on your own server
A dedicated server per customer in the EU, encryption in transit and at rest, and an ISAE 3000 assurance report issued by BDO.
Read about security -
Open to AI and your other systems
Connect Claude, ChatGPT or your own systems with the MCP server, Open API and webhooks.
See MCP & API
Beyond the report
A form handles the one-off issue. These features keep the daily work, the news and the questions running alongside it.
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To-do lists
Routine checks that happen every day belong in a recurring to-do list.
More about to-do lists -
Satisfaction surveys
To measure how employees are doing over time, use a recurring satisfaction survey.
More about satisfaction surveys -
News
Tell everyone about a new form, or a changed procedure, with a targeted announcement.
More about News -
AI Chat
Employees who ask AI Chat where to report something are pointed to the right form.
More about AI Chat
Questions about forms
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What can we use forms for?
Incident, near-miss and accident reports, maintenance and IT requests, temperature logs and other HACCP records, HR requests such as holiday wishes and uniform orders, inspections and audits, feedback, and whistleblower reports.
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What is a form alarm?
An alarm is a rule on a field in a form. When an employee submits an answer that matches the rule, for example a temperature above a limit or a "yes" to an injury, the alarm notifies the right people and can alert your other systems right away.
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Can forms be anonymous?
Yes. For each form you decide whether the sender is named, can choose to be anonymous, or is always anonymous. Whistleblower forms are anonymous by design: the platform does not record who submitted a report.
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Can we follow up on a response?
Yes. A response can have a status, assignees, comments shared with the employee, and internal notes the employee cannot see. Responses can be exported as PDF and archived when they are closed.
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Can responses be sent to our own systems?
Yes. Outgoing webhooks send new responses, updates, comments and alarms to your own systems as they happen, and the Open API lets you fetch responses in bulk. Whistleblower forms are never included.
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Do we pay extra for forms?
No. Monotree has one price per user, and it covers every feature including forms, along with AI, integrations, personal onboarding and live chat support. There are no modules or add-ons.
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Can employees use forms on both iPhone and Android?
Yes. Your employees use Monotree as your own branded app on iPhone and Android, and administrators manage content and settings in a web-based CMS.
Book a demo
Replace paper forms with your own app Forms and alarms on every phone.
See your own app in action
See Monotree with your branding and how it could work for your teams.
- 30 minutes
- No commitment
- Live in days
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