Employee satisfaction surveys with eNPS

Short, recurring and anonymous surveys in the app your employees already open every day. Measure eNPS, compare departments and see the trend before people resign.

See what you can do

Included in every Monotree plan, with no add-ons

    Jun 2026 • 64/80 Responded

    Employee Satisfaction

    8.2

    Great

    • 10
    • 8
    • 6
    • 4
    • 2
    • Jan
    • Feb
    • Mar
    • Apr
    • May
    • Jun
    • Jul

    • Ambassadorship

      8.0

    • Feedback

      8.4

    • Personal Growth

      7.8

  • eNPS Score

    +32.8
    • 40 Promotors
    • 23 Passives
    • 12 Detractors

What are satisfaction surveys in Monotree?

Satisfaction surveys in Monotree are recurring pulse surveys that employees answer in the employee app. You choose the questions and how often the survey runs, and the app sends it out, reminds people and collects the answers.

The surveys are always anonymous. Employees can add written feedback to their answers, and results are only shown when enough people have responded, so a small department cannot be traced back to individuals.

The results give you an eNPS score and a rating per topic, for the company as a whole and per department. Because the same survey runs again and again, you see the development over time and not only a snapshot. For the individual follow-up, there are development surveys.

  • Measure eNPS score

  • Compare between departments

  • Ability for users to leave anonymous feedback

What you can do with satisfaction surveys

A steady measure of how your employees are doing, without a survey project every year.

How satisfaction surveys work

Set it up once, and get a new measurement every time it runs.

  1. 01

    Choose questions and rhythm

    Pick the topics you want to measure, add the eNPS question, and set how often the survey repeats and who receives it.

  2. 02

    Employees answer in the app

    Employees get a push and answer in a minute on their phone. They can skip a question and leave written, anonymous feedback.

  3. 03

    Read the results

    Follow eNPS and ratings per topic, compare departments, export to Excel, and decide whether managers can see the results for their own department.

What satisfaction surveys give each part of the company

What customers say

Read the story

At GoBoat we have used Monotree since March 2021 with great success. Over time it has become our 'go-to' tool for internal communication among all our employees working at our boat rental stations around the world. We also use it for on-boarding, check lists, employee satisfaction and as an internal knowledge center, where learnings are documented, shared and applied. We really enjoy the great user experience and versatility the app offers.

Anders Ekelund Mørck CEO & Co-founder, GoBoat

The platform behind satisfaction surveys

Every Monotree feature runs on the same groups, translations, notifications and security, so you set things up once and it works everywhere.

Questions about satisfaction surveys

  1. What is eNPS?

    eNPS, or employee Net Promoter Score, measures how likely employees are to recommend their workplace. Employees answer on a scale, and the score is the share of promoters minus the share of detractors. Monotree calculates it for you, for the company and per department.

  2. Are the surveys anonymous?

    Yes. Satisfaction surveys are always anonymous. Results are also hidden when fewer than a minimum number of employees have answered, three by default, so answers from a small department cannot be traced to individuals.

  3. How often can a survey run?

    As often as you like. A survey can repeat monthly, quarterly or in a custom pattern, and you decide how many days employees have to answer each round.

  4. Can managers see the results?

    That is up to you. You decide whether managers can see the results for their own department, or whether results stay with HQ.

  5. How do we get frontline employees to answer?

    The survey arrives as a push notification in the app they already use for chat, shifts and news, and takes about a minute to answer on the phone. That removes most of the friction of a survey sent by email to people who rarely check it.

  6. Do we pay extra for satisfaction surveys?

    No. Monotree has one price per user, and it covers every feature including satisfaction surveys, along with AI, integrations, personal onboarding and live chat support. There are no modules or add-ons.

  7. Can employees use satisfaction surveys on both iPhone and Android?

    Yes. Your employees use Monotree as your own branded app on iPhone and Android, and administrators manage content and settings in a web-based CMS.

Find out how your employees are doing Surveys and eNPS in your own app.

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