Burgers, ribs and grilled food in restaurants across Spain, open every day of the year. The Fitz aims to put something new in the app every week.
We use Monotree for three key aspects: internal communication, onboarding/training, and our internal social network. We aim to keep weekly content to ensure everyone stays connected and informed, relying mainly on news, courses, private and group chats, and bulletin boards. It helps us tremendously with operations, especially in keeping the entire team updated on operational changes, promotions, and updates, while also facilitating internal communication between teams. Monotree also aligns perfectly with our business strategy, which focuses on people. For us, communication and transparency are essential, as is keeping the entire team connected, regardless of how much we grow or how many cities we're in, preserving that family-like feeling. Monotree enables smooth communication across all teams, ensuring they stay informed and continue to build connections and experiences together.
The Fitzgerald Co., known as The Fitz, is a fast-casual restaurant chain in Spain built around burgers, ribs and food cooked over fire. There are 18 restaurants, half of them in the province of Valencia and the rest in Castellón, Alicante, the Madrid region and Zaragoza. Every one is open 365 days a year, and none takes reservations.
The brothers Carlos and Mario Gelabert started the chain in 2013, in a small place in Torrent in the province of Valencia. Alongside the restaurants, the brand now runs a clothing line with limited monthly drops, a podcast and a magazine.
The motto is quality, community and fire. The Fitz bets on people, inside the business and outside it: somewhere you can grow, learn and make mistakes on the way. There is training and there are real chances to move up, and they look for drive more than experience.
The Fitz uses Monotree for internal communication, onboarding and training, and a social network of its own.
The aim is new content every week, through news, courses, chats and bulletin boards.
When procedures change or a promotion starts, the whole team hears about it in the app.
The Fitz builds its strategy around people, and for Álvaro Abril Arroyo in the People & Culture department, Monotree fits that strategy well. Communication and transparency are essential to the company. However much the chain grows, and however many cities it is in, the aim is to keep the whole team connected and hold on to the feeling of being a family.
In practice the app covers internal communication, onboarding and training, and a social network of the company's own. The Fitz tries to put something new in it every week, mostly through news, courses, private and group chats and the bulletin boards.
It is a big help in operations. When procedures change, a promotion starts or there is other news, the whole team hears about it in the app, and teams use it to talk to each other as well.
Create announcements with videos, images, and text that reach everyone or specific groups of people.
Read moreEnsure employees are up to date and well-trained on important company matters.
Read moreWith both private and group chats everyone can reach each other in a quick and effective way.
Read moreA place for everyone to share information, images, videos and polls. Every department has its own.
Read moreSet up once and our powerful targeting system will automatically generate onboarding flows that perfectly match each employee's specific role.
Read moreAt La Martinuca we use Monotree to manage our teams across our locations, and there are two areas where the impact has been especially visible: onboarding and internal communication. Before, bringing on a new person involved a lot of manual coordination, scattered information, and an arrival experience that didn't always live up to what we wanted to convey. With Monotree we've made the process more organized, clearer, and more human. The new employee arrives with everything they need from day one, and that makes all the difference. When it comes to internal communication, the change has also been remarkable. Having a centralized channel where the team receives relevant information, news, and updates has reduced the noise and improved the sense of belonging. In a company with a presence in several cities and more than 100 people, that's no small detail. It's a tool that genuinely makes teams' work easier and improves people's experience.
Monotree has been a great tool for internal communication and it works flawlessly on mobile. We are also excited to have a platform where we can gather all handbooks and instructions in one place - where the information is easily accessible for everyone on their phone.
Everything is consolidated, but I have an extra love for eliminating everything in PDF format. Old documents lying around in some folder, it's absolutely fantastic to be able to gather everything and know that it's live and that you can get an update in a second, that's the best.
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